Every reply is shaped by the conversation
A reply adapts live to the words you use, the flow of the conversation and the agent mode you choose. When you allow it, subtle cues in how you sound help the agent respond with just the right tone.
Adaptive agents
Agents that tailor every conversation to you
Agents at Agent Interaction Lab meet you where you are. They tune to your language, your conversation signals, the context and the interaction mode you choose, so every reply feels made for the moment you are in.
The agents keep getting sharper
Behind the scenes the agents keep refining how they read language and conversation signals, so every visitor benefits from a clearer, more helpful experience over time.
How an agent reads the conversation
An agent works with your current message and the live conversation, the active agent, language, turn count and interaction mode, and any preference you say out loud, such as shorter, simpler or with an example.
And when you allow it, live cues such as pace, energy and pitch help the agent match its tone to yours, so the exchange feels natural.
Adaptation overview
All the ways the agents tune in to you
Each of these adaptations works live inside your conversation, and each one shows how long it stays with you — from a single message to your whole visit.
Detects Dutch or English and replies in the same language, turn by turn.
Read fresh from every message you send.
Reads whether you prefer simple, standard or more detailed wording and shapes the reply to fit. Ask for shorter or more detail any time and the agent follows your lead.
Tuned to each message as it arrives.
Catches a spoken choice like shorter, simpler or with an example, and keeps explaining that way.
Kept for the rest of your conversation.
Picks up on the feeling in your words and adjusts tone, pace and questions to match, while keeping the focus on your situation.
Stays with this conversation.
Notices questions, corrections and moments of doubt and offers a clarifying answer so you stay in sync.
Stays with this conversation.
When you allow it, live cues such as pitch, energy and pace help the agent respond with just the right tone.
Used live for this conversation, while you allow it.
Uses the active agent, language, channel, turn and mode to keep every reply relevant to where you are in the conversation.
Stays with this conversation.
Keeps track of the live conversation so replies stay coherent and build on what you already said.
Kept for this conversation, then makes room for the next.
Surfaces relevant, curated context for your question, right when you ask it.
Chosen fresh for each question.
Flags gently when something is uncertain and points to a way to check, so you can trust what you hear.
Applied fresh to each answer.
Suggests a better-suited agent when your question fits elsewhere, and hands over the moment you say yes.
Held just long enough for you to decide.
The agents keep learning small, quality-checked signals that make every conversation a little smoother.
Shared learning that keeps improving the system for everyone.
In the moment, on your terms
Every adaptation lives inside your live conversation, tuned to what you say right now. Each visit starts fresh, so the experience is always about the exchange you are having.
You stay in control the whole way through: the agent adapts to the conversation you choose to have, and any extra tuning happens only with your go-ahead.
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The values and the research behind these adaptations
For the general privacy principles and values, see the privacy page. For the scientific basis behind Eva and the work on contextual conversational AI, see the Eva agent model.